This one day, interactive training course is delivered by an IRCA Approved ISO 9001 Lead Auditor and is ideal for anybody planning to take an active role in the internal auditing of your business quality management system. 

Course Venue

This public course has been designed as a remote course and is delivered via Microsoft Teams, ensuring anybody from across the UK and further afield can attend. All you need is a secure internet connection and a working laptop or device, with a camera and microphone.

We can also carry out inhouse training for this course for any number of delegates from your business. This training can be hosted from our training facilities in our Denton Head Office, at your premises (depending on location) or remotely via Microsoft Teams, just like the public course.

Course Dates

Friday 2nd October 2026 – Remote Training 9.30 – 16.30
SPACES AVAILABLE

Friday 27th November 2026 – Remote Training 9.30 – 16.30
SPACES AVAILABLE

Course Objectives

At the end of this course, delegates will understand the following:

• The concept of ‘Quality’ and how this applies to customers and stakeholders.
• The benefits of an effective Quality Management System
• The principles of ISO 9001, including certification requirements.
• Internal Audit Requirements – including the four key stages of internal audit.
• The role and remit of the Internal Auditor
• How to conduct effective internal audits, including audit planning, audit reporting, giving feedback and verifying if audit findings have been addressed.

Course Content

This course is broken down into two parts. Part one is theory based and includes breakout sessions for delegates. Part two is fully interactive and enables delegates to apply the knowledge gained during part one to conduct a live audit.

Part One:

 Introduction to quality, quality management systems and ISO 9001.

• The skills, knowledge, and behaviours that make a good internal auditor.
• Analysing the four key stages of internal audit, including:
  -Audit Planning
  -Carrying out an effective audit using a risk-based approach
  -Reporting & giving feedback in a constructive manner
  -Following up audit findings and assessing effectiveness of corrective action

Part Two:

•  The interactive nature of this course ensures maximum delegate input, enabling you to carry out an actual internal audit in a relaxed environment, using real, verifiable procedures and records for a fictional business.
• This includes liaising directly with an auditee, discussing audit evidence, completing an internal audit report, including writing audit findings that are objective, and hosting an internal audit closing meeting.

Delivered by an IRCA Approved ISO 9001 Lead Auditor and member of the Chartered Quality Institute, who has experience of certification body auditing, this course comes highly recommended.

Course Cost

£345.00 plus VAT per delegate

Course Feedback

‘Everyone really enjoyed the course, and made the most of taking some time out to think about and learn more about how we approach what we do. Grateful for the opportunity.’ West Midlands Police 

‘Gary was the best thing about the training course. His knowledge and delivery are second to none. His credibility as an auditor shone through. The hands on sections of the course where brilliant and gave us a real insight into how an audit doesn’t have to be a complicated activity to be scared of.’

‘It was a really enjoyable course – well organised, good number of attendees, comprehensive and good material, engaging and knowledgeable trainer and the practical workshops /examples really helped to embed learning. The pace of the day was just right – time to absorb information and participate in breakout rooms, ask questions etc. Overall a great course, which I would recommend to anyone who is interested in developing their knowledge of ISO 9001 internal audits.’

‘The training was very good. The course was well paced and didn’t feel rushed or stretched out. Some others ive done over the years I always end up thinking come on lets get on with this! but this one was good without hanging about. The other people on the course had a real mix of understanding and I did think the person running the course made sure everyone was engaged and understanding of what was going on. I would recommend to others and have already spoken to a member of staff about the fact we may get them on the same course at the end of next year’

‘Having carried out compliance audits for some 20 years or more, Gary gave a useful refresher of the reason for an audit and having the correct approach to the client. I really liked the audit of the fictitious company and writing up the audit findings.’

‘Thank you for delivering such an engaging and informative course. A special thanks goes to Gary, who made the sessions both interesting and engaging. The interactive approach and practical exercises made the content easy to understand and apply in a real business environment.’

For more details, information about the venue or to book your place, call 0161 667 6610 or send us an enquiry