We have had a very positive experience. Taking on ISO is not an easy task for a small company and the auditors have helped me to better understand some aspects of the ISO that are hard to follow and where we have initially not quite understood some of the finer points of detail. The office send out reminders which is always helpful.
Approachable are very straight forward to work with, with timely communication. Our auditor was approachable and professional. They were keen to offer support in helping the business find practical/ proportionate solutions to improving its quality framework.
The auditors carried out the audit in a professional manner. Their communication was clear and precise.
We enjoyed working with Approachable. The whole process from start to completion was very satisfactory. Our auditor was very professional, experienced in our industry and had a very high knowledge base. The office was quick to respond and very professional.
The Approachable Auditors are friendly and knowledgable. They give you a sense of ease in what can sometimes feel a stressful situation and we come away with useful suggestions on how to improve things.
Approachable are excellent, no-nonsense, objective and balanced assessors. Great value for money. Phil Leadbetter was our auditor and we would be delighted to have him back next year. Office commuincation is easy and simple no press 1, 2, 2 etc always there to answer the phone and very helpful.
Overall a very good company to work with. Excellent Customer Service. Very knowledgeable, with a common sense, down to earth approach.
Approachable are excellent on all fronts, use knowledgeable and professional auditors. Communication with the office is also excellent.
We've had a very good experience with Approachable. The communications with the office is always clear and prompt and out auditor was excellent- very knowledgeable, professional and approachable. This was greatly appreciated by all our team.
We were provided with a very professional and friendly service, thank you! Our auditor was exceptional and communications with Approachable's office is also very good.