Our experience with Approachable was great. Easy communication from the staff, they're very quick to respond to queries and our auditor was very professional. They made the process very easy.
We're very happy with the service from Approachable. We assessed 4 UKAS Certification Bodys and Approachable didn't have any cons, all was positive. We wanted a company that would develop a long term relationship with and we're confident we have that. We also like the history and reputation of George and the family involvement. The Auditor knowledge, professionalism and attitude was all 10/10.
We have had a very positive experience. Taking on ISO is not an easy task for a small company and the auditors have helped me to better understand some aspects of the ISO that are hard to follow and where we have initially not quite understood some of the finer points of detail. The office send out reminders which is always helpful.
Approachable are very straight forward to work with, with timely communication. Our auditor was approachable and professional. They were keen to offer support in helping the business find practical/ proportionate solutions to improving its quality framework.
We enjoyed working with Approachable. The whole process from start to completion was very satisfactory. Our auditor was very professional, experienced in our industry and had a very high knowledge base. The office was quick to respond and very professional.
The Approachable Auditors are friendly and knowledgable. They give you a sense of ease in what can sometimes feel a stressful situation and we come away with useful suggestions on how to improve things.